Cloud-Based Monitoring for PowerEdge and An overview of the PowerEdge integration with CloudIQ.

As a product manager at Dell Technologies, far too often I see the IT industry encounter problems managing infrastructure. IT administrators need to bounce between various consoles to view specific hardware on specific networks to assess their infrastructure. When issues arise, troubleshooting is an arduous, time-consuming task that includes manually running reports, reading through logs and identifying possible root causes. Optimizing operations and performance become an afterthought in this scenario as IT complexity trends upward. Combine these issues with the exponentially growing datasphere, and it is hard to fathom how server infrastructure can continue to scale in the coming years. There is a better way.

A key component of Dell’s solution to these IT challenges is CloudIQ – a cloud-based application that provides a single portal for all your Dell systems. With CloudIQ, you can quickly pivot from a reactive to a proactive approach by utilizing its machine learning and predictive analytics. Gone are the days where IT administrators spend their time reacting to issues. With this tool, you can now proactively address risks, optimize performance and drastically improve operational efficiency. Dell customers have enjoyed CloudIQ with their storage products for several years. In August 2021, Dell introduced CloudIQ for PowerEdge servers. Let’s take a closer look at this exciting addition.

Dell’s OpenManage Enterprise (OME) is our systems management console solution that enables PowerEdge servers’ full lifecycle management. OME is located on-prem, and each instance can manage up to thousands of servers, so organizations with more than one location use more than one OME instance. CloudIQ integrates with each instance of OME, rather than directly integrating to each server, to minimize bandwidth for telemetry. Being cloud- and browser-based, CloudIQ provides the convenience of secure access to enterprise-wide server inventory, health, alerts and metrics regardless of the location.

Connecting PowerEdge to CloudIQ

Once OpenManage Enterprise is set up with PowerEdge servers on a local area network (LAN), there are three simple steps to connect your PowerEdge servers to CloudIQ:

• • Install the CloudIQ plugin within the OME console.
  • Activate the CloudIQ plugin within the OME console.
  • Login and use CloudIQ.

Within 15-30 minutes, you will be able to see data securely flowing to CloudIQ from your servers.

Views of the CloudIQ User Interface

Once logged on, IT administrators are greeted with an interactive homepage with at-a-glance views of your Dell infrastructure (servers as well as storage, data protection and network devices). From this homepage, you can click in the UI to further drill down into views or objects of interest. Within CloudIQ you can quickly see prioritized health issues, inventory and build custom reports on performance metrics of interest.

On CloudIQ’s health page, you can click on a single server and view detailed health issues and health history over time. By clicking on a single issue, you can view recommended remediation actions for their server.

Clicking on the inventory tab of the same server, you can see detailed information of all hardware components, firmware, licenses and warranty information. This includes detailed inventory information for components such as processors, memory, IO devices, storage sub-system and field replaceable unit (FRU) information.

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